Shipping policy

Order Preparation

Orders are prepared and processed within 24–72 business hours after payment confirmation.

Delivery Times

Estimated delivery times vary based on destination and product availability:

• Italy: 2–5 business days

Delivery times are estimates and may vary due to circumstances beyond our control.

Shipping & Couriers

Shipments are handled by reliable national and international courier services.
When available, customers will receive a shipping confirmation email with a tracking number.

Shipping Costs

Shipping costs are automatically calculated at checkout based on:

• Destination

• Product weight and volume

• Selected shipping method

Any promotions offering free shipping will be clearly indicated on the website.

Multiple Deliveries

In some cases, an order may be shipped in multiple packages with different delivery times, at no additional cost to the customer.

Customs Duties & Taxes

For shipments to non-EU countries, any customs duties, taxes, or import charges are the responsibility of the customer.

Shipping Address

It is the customer’s responsibility to provide a complete and accurate shipping address.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.